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Empathic Leader

Why should a leader be empathic?
Let's talk business: empathy is an amazing tool for motivation, retention, and burn-out prevention. Because we've tried everything else: high salaries, free gourmet breakfasts, gyroscooters, lavish parties, or new cups with a corporate logo. We don't mean to dismiss these goods, but it seems like a race no one can win.
So our suggestion is to stop running. Take a second, breath in, breath out. Look inside and appreciate the emotions we all have. It's not something you can leave at home so it wouldn't get in your way. Emotions are markers of our needs of acceptance, safety, approval. If our job satisfies these needs, we won't be looking for a 200-more-bucks offer. We won't be feeling like slaves chained to a ship, we'll be feeling like a team of tanned surfers. Or a squad of pirates!
Empathic leaders are completely in their element with emotions and can help their teams to deal with them. But we won't be telling you how you "should" be a team lead or an HR. We will explore tools for empathic management that we use, together. By the way, we are a squad of pirates. All sails to the wind!
  • Team leads and tech leads
  • Project managers
  • HR managers and People partners
  • Founders and CEOs
The course can be good for:
When and where:
The format and schedule depend on you :)

The course can be done online or offline and we will adjust the schedule so it is convenient for you and your team.

What will be in our course:

Part I. Emotional intelligence
Part II. Listening and communicating
Part III. Conflict management
Part IV. Leadership
Intro. Session 1

Getting to know each other, forming individual goals for the course.
Session 2: Identifying emotions

Learning how to differentiate emotions, separate your feelings from other people's feelings, managing your emotional state and don't get dragged into drama.
Session 3: Identifying needs

Learning how to notice both your and your teammates needs, how to satisfy them. How to make decisions based on your needs and needs of others? Learning to motivate ourselves and others.
Session 4: Three levels of empathy

How emotional state of a leader impacts a team? How emotions affect productivity? Learning to influence emotions of a group.

Part I.
Emotional intelligence

Session 5: Listening

Not just hearing, but listening. How to stay in contact without dropping out? How to identify people's needs behind their words and understand them? Mastering Daddiri — a technique for deep listening and instant reflection.
Sessions 6&7: Non-violent communication

How non-violent communication helps to get along with others and with ourselves.
Practicing openness, instant feedback, separating facts from judgments, forming requests, learning how to speak without offending people.

Part II.
Listening and communicating

Session 8: Conflictology

Which types of conflict are there? Why and how do conflicts appear? Learning how not to avoid conflicts.
Session 9: Behavioral strategies in conflicts

Basic conflict resolution strategies. Discovering and noticing our own strategies in conflicts.
Session 10: Meta position and transference

Talking about transference, counter-transference, meta position, and other smart words. Diving deep into transactional analysis, family systems, and group analysis. Going nuts with insights.

Part III.
Conflict management

Session 11: Leader's charisma

How to include people into dialog? Learning to manage group's attention. Exploring ways to present ourselves and products. Finding self-confidence and ways to cope with fears of public speaking.
Session 12: How a leader can create a safe space?

Why do we need rituals? What the hell is facilitation we always talk about? Learning to notice emotional burn-out. Discuss how leaders can build trust and actually lead the way.
Reflecting and summarizing: insights we have found, knowledge, and skills we want to keep.

Part IV. Leadership

What's not gonna be in our course:

Boring lectures and countless pages of theory in PowerPoints

One-way communication. We're about group dialogue, not monologue

Boredom. It's never boring in a deep conversation

Expert opinions and patronizing tone. We are exploring complex themes together

Tips about manipulation or "10 ways to make people work their asses off"

Info about controlling or holding emotions. Though, we'll be looking at skills on understanding and managing them

Methodologies in our toolbox

Facilitation Methodologies, IAF
Zenergy Facilitation Methodologies
Nonviolence Communication (NVC), Marshal Rosenberg
Psychological Safety, Amy Edmondson
Tuckman's stages of group development, Bruce Tuckman
Spiral Dynamics & AQUAL model, Ken Wilber
SDI Triangle Self-Asessment Methodology
Jungian Psychoanalysis, Karl Jung
Classic Psychoanalysis, Sigmund Freud
Arttherapy Techniques
Group Analysis, Manfred Kets De Vries
Erickson Coaching
Methods & Tools curated by Hyper Island

Our superhero trainers

We go into first session with all five facilitators who will share their superpowers with participants during the whole course. After every session the trainer will pass to the next your questions and asks. It will make this process whole and fluent. Closing the course all together as well—warming up by the online fire and packing up our new toolboxes and juicy insights.
Dmytro Audu
Leaders and teams coach, facilitator

12 years of experience working with teams in business. 6 years in team coaching. Experience in HR, communications, conducting interviews. Education: Erickson Coaching International, Yaroslav the Wise University of Law.
Loves to build trust, create emotionally safe spaces and help people achieve their goals with pleasure.
Anna Gubanova
Facilitator, account manager

Rich experience of working with different groups as facilitator, teacher and lecturer. Several years of creating and facilitating teenage educational programs.
2 years of working with groups as a teacher of English.
International experience: Erasmus+ program in the Check Republic. Currently studying Jungian psychoanalysis.
Has 5 brothers, so she knows a great deal about conflict resolution.
Vasylisa Нaidenko
Facilitator, Brand Therapist

Economist-cyberneticist by education and a brand therapist by heart. Trainer and super mentor at UNICEF. Certified facilitator and trainer in human-centered design. Expert in social entrepreneurship and inclusion.
Helps companies to find their mission, vision, values and build a culture of honesty, trust, and partnership.
Dmytro Tretiak
Facilitator, film director

Freestyler, musician, and actor. Learned nonviolent communication from Eva Rambala, one of Marshall Rosenberg's students. Public speaking trainer for groups and individuals. Shot his first movie short at the age of 12 and played the lead in a film that won an award at Cannes Film Festival.
Roksana Rzaeva
Facilitator, psychiatrist

Graduated from Kharkiv National Medical University as a clinical psychiatrist. Worked in government institutions as a psychiatrist, in an IT company as an HR Manager. At the same time, she studied gestalt, cognitive-behavioral psychotherapy, schema therapy, mindfulness, and facilitation. All her roles, work experiences, and studies are glued together with a love for people.
How much
You can order the course for your team at any time.

We will tailor the schedule and adjust the program and timings for you.
The minimum amount of participants is 6.

The price is $1000 per participant.
Contact us to find out more details
Connect with our account manager Ania:
+380 (93) 028-77-01
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